We do everything we can to make sure your order gets to you as soon as possible. Please allow 1 to 5 working days for your order to be delivered.
If there are any issues with an order, we will contact the customer as soon as possible.
Please use your physical street address on the checkout form, as our courier cannot deliver to P.O Box numbers. Parcels are sent Signature Required, unless you request for them to be left at your risk.
Important: If payment was made including an insufficient shipping amount, the order cannot be dispatched until the full amount has been received.
Payment must be made by E.F.T. Our bank details will be provided on the Checkout form.
Payment must be received within 24 hours of placing the order to secure it, otherwise the order will be cancelled. Orders will only be shipped once payment has been received in full.
We make use of a courier company to deliver orders. Depending on how much you order, small orders can fit into courier satchels. Larger orders are packed in boxes. In the event of your parcel requiring a dedicated special trip to deliver the shipment, additional charges may be levied.
Consignments are charged on the greater between actual or volumetric mass using the following formula:
Length Cm x Width Cm x Height Cm divide by 4000 as well as delivery address. We will send you a quotation with delivery charges.
We can also send your order with PEP PAXI Service.
HOW MUCH DOES IT COST?
The cost of a parcel depends on the size of the goods you’re sending, we have a standard bag, and a large bag. The delivery time you opt for also impacts the price. Take a look at our handy pricing guide.
PRICE PER STANDARD BAG:450mm x 370mm Max 5kg
- 7 – 9 business day service: R60.00
- 3 – 5 business day service: R100.00
PRICE PER LARGE BAG:640mm x 510mm Max 10kg
- 7 – 9 business day service: R90.00
- 3 – 5 business day service: R120.00